At Body Prescriptions, we respect the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We only collect information that helps us provide a superior shopping experience. The categories of information we may collect include:

• Contact details such as your name, email address, and phone number when you create an account or place an order.
• Shipping and billing information like your shipping address and payment information to process orders and ship products.
• Account details including purchases, order history, saved items, and account settings.
• Communications between you and Body Prescriptions regarding inquiries, customer service issues, or product reviews. We may monitor and record these communications for training purposes and to ensure excellent service.
• Device information consisting of your IP address, browser type, operating system, referral URLs, device type, and device identifiers. We use this to optimize our website for the best viewing experience.
• Usage information about how you interact with our website, such as pages visited, products viewed, links and buttons clicked, searches, and shopping cart additions and deletions. We collect this through cookies, web beacons, and other tracking technologies. It helps us understand customer behavior and improve the shopping experience.
• Social media information if you interact with or mention us on social media. We may collect your account info, profile picture, posts, likes, and comments.

We obtain your consent before collecting any information, including through contractual means. You have control over the amount and type of data you provide to us when using our website and services.

How We Use Your Information

The information Body Prescriptions gathers allows us to improve your shopping experience. We may use it for purposes including:

• Fulfilling orders – Processing payments, shipping products, and providing related customer service.
• Creating and managing accounts – Registering new accounts, authenticating logins, and keeping your account settings up to date.
• Personalizing the shopping experience – Making product suggestions, remembering your preferences, and customizing ads, content, and offers.
• Communicating with you – Sending cart reminders, order updates, surveys, newsletters, or contacting you regarding questions and feedback.
• Improving our products and services – Performing data analysis and market research to improve website navigation and enhance our offerings.
• Protecting against fraud, spam, and security risks – Detecting and preventing malicious activity that could compromise your account or our website.
• Complying with legal obligations – Adhering to applicable laws and adequately addressing lawful requests for information, including subpoenas, court orders, or other government agency requests.
• Marketing and advertising – Providing promotional communications, retargeting past site visitors, and serving customized ads on other websites.

We only process your personal information to the extent necessary for these purposes. We ask for consent before using data for marketing communications or sharing it externally.

How We Share Information

Body Prescriptions does not sell your personal information to third parties. The only times we may share your data include:

• Service providers – Select companies help us operate our website, fulfill orders, conduct surveys, process payments, and provide other key services. We only provide them with the minimum information necessary, and prohibit them from using it for their own purposes.
• Business transfers – If we sell, merge, or reorganize all or part of our business, we may need to disclose your details to other companies involved. You will be notified of such business transfers and account choices.
• Legal requirements – Sharing where required for us to comply with applicable laws and lawful requests, or to protect the rights and safety of others and our business.

We may anonymize and aggregate non-identifiable data for other uses. But we never share your personal details without consent or a legitimate business need.

How We Protect Your Data

Safeguarding your personal information is a top priority at Body Prescriptions. Our practices include:

• Storing data on secure cloud servers and controlling strict access.
• Using top encryption technologies and TLS security protocols.
• Anonymizing and aggregating data wherever suitable.
• Having security controls and policies like discretionary access management in place.
• Requiring all third parties to sign data protection agreements.

While we aim to protect your data to the best of our ability, no security measures are 100% foolproof. In the unlikely event of a data breach, we will promptly take steps to minimize harm and notify affected users per legal guidelines.

Third Party Sites and Social Media

Please note our website may contain links to other sites like our social media pages. Body Prescriptions is not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any data.

Data Retention and Deletion

Body Prescriptions retains your personal information as long as reasonably necessary for legal and business purposes. We may delete unnecessary data from time to time or upon your request.

Even after deletion, some residual data may remain on backup systems. But it will be fully anonymized and inaccessible for any purposes.

Children’s Privacy

Our website is intended for an adult audience, and we do not knowingly collect any personal information from children under 18. If you believe we may have inadvertently collected such data, please contact us so we can promptly delete it.

Your Data Rights and Choices

At Body Prescriptions, we respect your right to access and control your personal information. You may exercise these rights at any time by reaching out to our Data Protection Officer at the contact details below.

Access: You may request details of your personal information we have on file and obtain copies.

Correction: If any of your data is inaccurate or incomplete, you can request that we update or amend it.

Deletion: You may ask us to delete your personal data from our systems.

Restriction of processing: You may limit how we use and process your information.

Objection: You can opt out of marketing communications and any processing based on legitimate company interests.

Data portability: You may ask for a digital copy of your data for transmittal to another organization.

Complaints: You have the right to lodge a complaint about our data practices with your local data protection authority.

Most of these requests can be made directly by signing in to your Body Prescriptions account. You can also get in touch with us via email or at the contact details below. Please note we may take steps to verify your identity before fulfilling certain requests.

Changes to this Policy

As our website evolves, we may need to update this Privacy Policy. You should check back periodically for the latest version. Updated policies will take effect immediately upon posting. If we make any material changes, we will provide further notice through our website or by email.

Contact Us

Please don’t hesitate to reach out if you have any questions or concerns about this Privacy Policy or how Body Prescriptions uses your personal information. You can contact our Data Protection Officer at:

Email: [email protected]
Phone: 510-813-0671
Address: 2377 Alexander Avenue, Oakland, CA